The Wellesley lands itself in a Twitter storm
Social media can do a business a great deal of good but if not used carefully, it can equally do immense damage. The Wellesley Hotel on Knightsbridge has provided an example of the latter in the wake of the scandal over them charging the ludicrous sum of £75 for three small bottles of mineral water.
Instead of using Twitter to persuade customers that they are on the same planet as us mere mortals, The Wellesley decided to continue to defend their position on minimum charges. To Edward Heaton, the man whose outrage sparked the negative publicity, they mockingly tweeted:
Two stories to keep beside you
Some enchanted evening
Steffen Timm recounts an evening enjoying rum and cigars at London’s Bulgari Hotel I recently had the pleasure of joining a rum and cigar tasting at the newly opened Edward Sahakian Cigar Shop and Sampling Lounge that is hidden away at the back of the Bulgari Hotel in Knightsbridge.
Cooking up a poverty storm
Jamie Oliver is right in his comments about the food choices of the poor Jamie Oliver made some comments about food poverty in recent days. Naturally, the left wing sorts jumped on his being worth £150 million and completely out of touch. He is right and they are wrong.
“Thanks for letting us know. We will make sure our policy at the Crystal Bar is dazzlingly clear to all in future. All the best”.
Then, despite hundreds of angry responses, the hotel refused to cave in and reiterated their policy:
“We value each and every one of our guests, striving every day to offer exceptional service and an unforgettable experience”.
“There are other areas in The Wellesley where a minimum charge doesn’t apply and our team is always pleased to advise of these”.
“Our terraces are popular in the summer. All are welcome, but after 4pm we place a premium here to ensure we can prioritise our residents”.
The manager of The Wellesley’s Twitter account plainly either has a very thick skin or is quite stupid. This kind of attitude is nothing but dazzlingly dim.
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Readers have their say
4 comments
If it’s a new restaurant how can it be popular? – so stupid of them, this gave them an opportunity to respond well and instead they have begun writing a gravestone for their hotel. No one, even the rich, like being ripped off.
Regardless of price; is the place fun?
Does it attract amusing and generous guests?
I will visit and report my findings……….
IS the place fun? It’s full of Arabs……
I know Jesus turned water into wine, but this is ridiculous. Not sure if the water was bottled?