Thursday, September 21, 2023

Tripping up

Was a Blackpool hotel wrong to fine a couple £100 after they left a negative review about their stay?

 

Though TripAdvisor is an online review site that allows customers to vent their fury at genuinely bad service, it is also a place where rival establishments and bitter trolls are shamefully able to wreck the reputations of perfectly good businesses. The story of Tony and Jan Jenkinson, a couple fined £100 for writing a negative review of a hotel they stayed at on the site, highlights another point.

 

tripadvisor
Tony and Jan Jenkinson
tripadvisor
The Broadway Hotel

 

Mr and Mrs Jenkinson from Whitehaven, Cumbria paid £36 for a room at the Broadway Hotel in Blackpool, Lancashire but later found that their credit card had been charged £100 extra as a fine after writing it was “a rotten stinking hovel” on TripAdvisor.

 

When the couple spoke to the hotel’s owner to question the charge, he pointed out that the booking form they signed states:

 

“Despite the fact that repeat customers and couples love our hotel, your friends and family may not. For every bad review left on any website, the group organiser will be charged a maximum £100 per review”.

 

Undoubtedly this policy is unfair and given 171 reviews out of the 256 TripAdvisor reviews of the Broadway Hotel mark it “terrible” or “poor”, it seems likely that Mr and Mrs Jenkinson’s experiences were not uncommon and that their reaction was perfectly justifiable. Here, for once, is a rare thing: A business that actually deserves the wrath of the ‘Trippies’.

 

 

Subscribe to our free once daily email newsletter here:

     

    The Steeple Times
    The Steeple Times
    We research and background check our articles. If you believe we have made and error in some detail please get in touch, we seek always to write the truth and stand against a press owned by a self selected few. Please help us, we will accept all your likes, subscriptions and anonymous suport. The Editor and his team at the Steeple Times.

    11 COMMENTS

      • On what planet does Helen live? £36 is a lot of money in any currency, we can at least expect minimum standards to apply. They claim to be a Hotel not a Borstal……….

    1. Ee bah’ goom; there’s now’t as queer as folk……..oops, bugger me; we are talking Blackpool ‘ere?

      Am running the gauntlet of Matthew here, as he hails from oop north; with all the inferred northern add ons

      This surely is a storm in a tea bag, and it’s a win win situation for everyone involved

      Mark my word it will be the talk of the Tower Ballroom ……so what’s that worth

      Gladstone claimed to back the masses against the classes ( spoken in flat northern vowels )

      Can you imagine how they will ‘ Revell ‘ ( sic ) in it

      Martin

    2. Maybe these hotel’s are not able to get good hard working staff. I mean who wants to clean up shit & vomit all and every day?!

    3. Lovelace Watkins “stormy nights before me, I am a mean old man, Heaven help me, for the way, I am” had a gig in Blackpool all those years ago, he proclaimed himself the Mohammed Ali of pop. Blackpool once had its moments, but it is a far gone memory. That was probably once a great Hotel too, standards have slipped, so have people…..

    4. It’s probably a lesson to be learnt that when booking any hotel anywhere in the world it is always advisable to ask for its booking terms and cancellation policy as they can always come back and ‘bite you on the leg’? I have found this out sadly but have learnt from my mistakes. “Experience is a very good teacher but beware her fees are high”. However in this particular case I fear this charge is likely to be illegal and anyway if they paid by credit card, let that company do the haggling whilst they suspend the fine. I always think it best to complain at check-out if there are problems and have your bill reduced, as I just did in Florida a couple of weeks ago by $250, because I got bitten by insects, citing that they have failed to spray the accommodation = ‘bite you on the leg’!!

    LEAVE A REPLY

    Please enter your comment!
    Please enter your name here

    £1 per week Supports The Steeple Times

    Help journalism to remain honest & independent. You can make a difference to the world today.

    3,573FansLike
    2,068FollowersFollow
    16,694FollowersFollow
    4,962SubscribersSubscribe

    Subscribe For DAILY NEWS

    Please subscribe, like and share this unique site, it helps us tremendously. The Steeple Times in return will send you an email at noon each and everyday, that we sincerely hope you will enjoy & look forward to seeing in your inbox.

    AD
    Advertisement

    Trending Now

    ‘Comeback King’ Kevin Spacey – Actor Seeks To “Leave The Nonsense Behind”

    As Kevin Spacey’s eccentric ‘friend’ Geoffrey Mark claims the “exonerated” actor will now “leave the nonsense behind” and begin his comeback, we remind of his friendships with ‘curious sorts’ including Prince Andrew, Jeffrey Epstein, Ghislaine Maxwell and Harvey Weinstein.

    Summer Silly Season Stories 2023 – ‘The Steeple Times’ Is Back

    Matthew Steeples highlights the stories he’s been following during the ‘silly season’ summer of 2023 – amongst them matters Ghislaine Maxwell and Rudy Giuliani and podcasts about ‘true crime’ as a genre.

    Most Popular Articles

    The Phil & Matt Show

    Phillip Schofield filmed smoking shisha with his alleged ex-lover Matt McGreevy (and pictured in bed thereafter); another image shows the pair together in photograph...

    SchofieldLite

    ‘Politicalite’ suggest Phillip Schofield orchestrated his ‘mass coming out’ after a former ‘This Morning’ runner had gone to the press about a supposed relationship...

    Was Mucky Minx Meghan Markle A ‘Yacht Girl’ For ‘Randy Andy’?

    As author Kirby Sommers suggests that the then Meghan Markle likely spent time with Prince Andrew and Jeffrey Epstein before she met Prince Harry, we again highlight the mucky, murkiness and mendacious manner of this alleged “yacht girl.”

    Meddling Meghan Markle Expose – Attwood, Hopkins & Steeples

    Expose interview with Matthew Steeples by Shaun Attwood and Jennifer Hopkins about the former Meghan Markle watched over 73,000 times in 16 hours since it aired; Steeples condemns hapless Prince Harry and his meddling menace wife.

    Justice for James Scurlock

    Power of social media proven after senseless killing of James Scurlock in Omaha, Nebraska allegedly by a controversial bar owner named Jake Gardner who has been photographed with Donald Trump.

    Ampika Pickston

    Oldham born divorcee and former glamour model Ampika Pickston describes herself as “feisty, fun loving and warm hearted”. Now based in Hale Barns, Cheshire...

    Most Liked...

    Messing About in Boats

    Thameside cottage where ‘Lewis’ was filmed for sale; it is just the perfect place for ‘messing about in boats’ Two episodes of the Inspector...

    No. 1, The Thames – Kent Gun Tower For Sale For...

    No. 1, The Thames – Kent Gun Tower For Sale For Sum 92% Lower Than In 2020
    Derelict gun tower on the Kent coast for sale for just £150,000 after it failed to sell previously for £1.9 million.

    Nasty NestSeekers

    Nasty NestSeekers – Realtor turned alleged squatter Jonathan Davis – Entitled Hamptons brat Jonathan Davis exposed for allegedly squatting in a house in Sag Harbor owned by Paula Rosado during the coronavirus lockdown; it turns out he’s a realtor with NestSeekers.
    Entitled Hamptons brat Jonathan Davis exposed for allegedly squatting in Sag Harbor during the coronavirus lockdown; it turns out he’s a realtor with NestSeekers.

    Branding Henley’s Wallaby Killer

    Russell Brand Bear dog wallaby killer
    Russell Brand should be condemned not congratulated after his rabid dog killed a wallaby in the scene of weird animalistic happenings, Henley-on-Thames.

    Iqbal Latif: “What’s on your mantelpiece?”

    20 questions with businessman Iqbal Latif   The Steeple Times shares “wit and wisdom”. What’s your guiding force? Unlearning the old and relearning the new.   “Don't get even,...