Monday, June 14, 2021

The transparency of TripAdvisor

Section:

After TripAdvisor is exposed for removing reviews at the request of the National Trust’s PR team, it is time that this biased review site got its house in order

 

TripAdvisor is a review site that wrecks businesses: It publishes the tirades of the bitter and those of rival operators of bars, hotels and restaurants and now that it has been exposed for colluding with members of the National Trust’s PR team, it is time that this site implemented policies to improve the transparency of the reviews it publishes.

 

The transparency of TripAdvisor - TripAdvisor exposed for removing negative reviews
Questions regularly arise as to whether reviews on TripAdvisor are really truthful

 

Featured in the Mail on Sunday yesterday for deleting “hundreds of critical reviews of a [National Trust owned] country estate” named Wakehurst Palace, TripAdvisor showed itself as anything but impartial yet ridiculously claimed the actions had simply been done “in error”.

 

TripAdvisor is a website that has built its success upon the fact that most people take to it when they’re disappointed. Those who’ve had good experiences don’t generally go there and as a result, the information presented to those who look at the review site before going to a venue is generally skewed.

 

In this instance, the opposite was achieved due to the manipulation of postings and yet again all that is shown is that consumers should operate by the premise that a fact isn’t a fact until they’ve checked it is a fact. Given there aren’t many of them on TripAdvisor, we urge our readers to steer well clear.

 

 

Subscribe to our free once daily email newsletter here:

     

    5e3b97728b2e4bf58c9ff7822befe328?s=96&d=mm&r=g
    The Steeple Times
    We research and background check our articles. If you believe we have made and error in some detail please get in touch, we seek always to write the truth and stand against a press owned by a self selected few. Please help us, we will accept all your likes, subscriptions and anonymous suport. The Editor and his team at the Steeple Times.

    9 COMMENTS

    1. Most restaurant reviews are very silly and amateurish. Steer clear of silly people giving top marks – i.e. ‘perfection ‘. Not even the best meal I’ve ever eaten was perfect.

    2. I have never used TripAdviser. They have shot themselves in the foot over the site being used mainly for disappointed reviewing customers, instead of a good balance of healthy reviews. Surely if good quality ingredients are cooked to a customer’s personal style, is that not first rate?

    3. As a guesthouse operator, my experience with TripAdvisor has been very good, fair, and accurate. But then again, I am blessed with many happy guests in general.. TripAdvisor also published two unsavory reviews, but in both cases provided me with an opportunity to respond, which I did.

    4. My missus always asks me how I like my eggs done in the mornings! But they still end up like ten minutes over
      Done but them I use them for golf practice.

    5. You are so right, and the rest of the “user-generated content” sites are in the same boat as them too. It’s time people started demanding the truth. Take a look at Letyano.com, a London based startup (by me!). Which seeks to redress the balance. Follow the link to read about our philosophy : http://tinyurl.com/og8xoh5

      As a journal that often is ahead of the zeitgeist perhaps we should talk?

      Regarsds

      Guy Winterflood

    6. Hello Guy, good start-up name by the way let ya no! I fill in loads of feedback forms and reviews on restaurants, hotels, stores, travel, special events etc. and get paid nothing. The reason I do it is because how would a business owner of a large corporation ever know this kind of information. We would all want to know how our clients feel about decent business practice. I had no idea information was being sold onto third parties etc. These current sites appear sadly open to manipulation and corruption and this platform requires an independent body. Your philosophy is good and I do feel it should be remunerated in some form ie. 10% off your next visit etc. Just so long as the review is honest and people can’t be paid to put nonsense and it has to on the site. Ps. I am a regular reader of Steeple Times.

    7. I have used Trip Advisor for about five years and though aware of the pitfalls find it indispensable when travelling or planning a trip. I regularly contribute and would estimate that 85% of my reviews are positive and rarely find myself in a minority with the censorious ones. Combined with The Rough Guide it takes a lot of the guesswork out of pleasurable eating and accommodation.

    LEAVE A REPLY

    Please enter your comment!
    Please enter your name here

    Advertisement
    Advertisement

    Become a Patron of The Steeple Times

    Independent journalism will only remain independent if it is supported by clear-thinking people like you. We each have the command to make a real difference. Join us.

    2,668FansLike
    2,068FollowersFollow
    10,864FollowersFollow

    Subscribe For DAILY NEWS

    Please subscribe, like and share this very British site, it helps us grow. Your data is protected and The Steeple Times will send you an email at noon everyday that we rather trust you will enjoy.

    Advertisement

    Other Stories You May Enjoy

    Carrie Johnson PR

    Carrie PRs On

    The Prime Minister’s puppet mistress Carrie Johnson’s latest PR spin campaign yet again illustrates her deviancy suggests Matthew Steeples.
    Jim Davidson Gary Glitter

    Moron of the Moment 2021 – Jim Davidson

    As Jim Davidson’s decision to come out in support of the paedophile nonce Gary Glitter is declared a step too far (even for him), we share 10 of this buffoon’s very worst moments.
    Joe Francis

    Moron of the Moment 2021 – Joe Francis

    Joe Francis, a “bestie” of the Kardashians, has yet again shown himself to be reprehensible in spitting over a woman with the aim of giving her Covid-19.
    Gerry and Kate McCann #FindMaddie

    The Madness of #FindMaddie

    As #FindMaddie trends once again on Twitter for no apparent reason, ‘The Sun’ rehashes a stupendously stupid story about a psychic claiming the ‘missing’ child will become a famous singer in 2022 or 2024.
    Queen Elizabeth II portrait removed at Magdalen College

    The Students, The Portrait and The Outrage

    Nikolay Kalinin shares his thoughts on Magdalen College removing a portrait of the Queen.
    Mandy Selhurst roundabout ranter

    Wally of the Week 2021 – Mandy Selhurst

    Roundabout ranter Mandy Selhurst plainly has nothing better to do than to moan about wildflowers others would find wonderful; here is a traffic twerp with too much time on her hands.
    Carbis Bay Hotel G7

    Cornish Chaos G7

    Nikolay Kalinin slams the disregard of the British government for the poor people of Cornwall as the G7 approaches.
    Laurence Fox

    Batty Fox

    Nikolay Kalinin analyses Laurence Fox’s decision to pull out of the Batley and Spen by-election and suggests this batty man’s days in politics are nearly numbered.
    Crackpot clairvoyant Michael Schneider claims he’s found the location of Madeleine McCann’s body; he remarkably did so with Google Maps, his fingers and the help of God (according to the ‘Mirror’).

    Missing Maddie & Another Crackpot Clairvoyant

    Crackpot clairvoyant Michael Schneider claims he’s found the location of Madeleine McCann’s body; he remarkably did so with Google Maps, his fingers and the help of God (according to the ‘Mirror’).
    Epsom Derby 2021

    Runners & Riders – Epsom Derby 2021

    Matthew Steeples selects three ‘dark horse’ options for the Epsom Derby 2021 at 13/1, 8/1 and 15/1 as well as options for three earlier races.

    Popular Articles From The Past

    Weather

    London
    clear sky
    20.2 ° C
    22 °
    18 °
    65 %
    0.5kmh
    9 %
    Mon
    28 °
    Tue
    26 °
    Wed
    28 °
    Thu
    19 °
    Fri
    15 °